Audience data, ticketing systems, venue WiFi and freelancers who change every production — arts, media and venue organisations carry real operational technology pressure. We help keep event-day systems reliable, audience data governed and access under control.
Select a pressure to see where control often starts to drift.
Ticket purchases, customer records and mailing lists move across multiple platforms. Who has access to what — and on what terms — is rarely documented clearly.
Ticket purchases, customer records and mailing lists move across multiple platforms. Who has access to what — and on what terms — is rarely documented clearly.
Organisations in this sector that close the gaps typically follow the same pattern.
Box office, access control and WiFi are managed with documented responsibilities — reliable when the audience is on site and the pressure is on.
Customer records, consent and data handling are documented and controlled — meeting GDPR obligations without adding operational burden.
Access granted for a production or season is removed when the engagement ends — no lingering accounts or shared credentials.
Backstage comms, staff messaging and venue WiFi are managed consistently — supporting event delivery rather than creating operational risk.
Box office, access control and WiFi are managed with documented responsibilities — reliable when the audience is on site and the pressure is on.
Customer records, consent and data handling are documented and controlled — meeting GDPR obligations without adding operational burden.
Access granted for a production or season is removed when the engagement ends — no lingering accounts or shared credentials.
Backstage comms, staff messaging and venue WiFi are managed consistently — supporting event delivery rather than creating operational risk.
Choose one of three short diagnostics. Each is a 15-question check shaped around your sector. You will see your results immediately and receive a downloadable PDF report with practical analysis and prioritised next steps as soon as you finish.
Need help interpreting the results? You can talk them through with our team afterwards.
Built around audience and ticketing data, PECR, PCI DSS where relevant, venue cyber resilience and Martyn's Law readiness where in scope.
Could your audience, ticketing, creative and operational data withstand a cyber incident, audit or AI rollout without exposing hidden control gaps?
15 questions • 5 control areas
Are your venue devices, temporary users, Wi-Fi and event-day communications creating an unseen cyber, leaver or data-access gap?
15 questions • 5 control areas
Is Microsoft 365 controlled well enough for secure collaboration, external access, Copilot and automation?
15 questions • 5 control areas
Five service areas, each shaped around the pressures and priorities of this sector.
We support organisations where uptime, security, access, communication and data control matter to day-to-day operations. Sector-specific customer stories are in preparation.
Customer stories in preparation
Sector-specific customer stories are being prepared. These will show how similar organisations approach support, security, Microsoft, communications and data control.
A story focused on ticketing systems, customer data governance and venue operations for a creative organisation.
A story focused on event-day communications, venue WiFi and temporary user access across a live event environment.
A story focused on collaboration governance, freelancer access, supplier management and shared file control.
Our own assurance
What arts organisations and venues actually need to manage audience data responsibly — practical steps beyond the policy document.
In preparation for this sectorHow venue WiFi, shared devices and fragmented supplier systems create operational risk during live events — and what a proportionate response looks like.
In preparation for this sectorComplete a 2-minute review first, or speak to us if you already know where the pressure is.
